Emergency Response and Restoration Support

When something on a property cannot wait, the first priority is making it safe and recording what happened.

Emergency support

What we do when a property issue cannot wait

  • Attend, assess and make safe

    Attend the property, establish what is happening, stop it getting worse where we can, and secure the affected area.

  • Document the event

    Photograph and record conditions at the time of the incident. Documentation captured at the start is what protects the manager and the corporation later.

  • Water damage and demolition support

    Removal of affected materials, controlled demolition, disposal coordination and moisture monitoring coordination in preparation for restoration.

  • Restoration preparation and trade coordination

    Surface restoration and repairs in-house where practical, with specialty restoration and licensed trades coordinated through qualified partners where required.

Record the conditions before anything is disturbed

If something has happened at one of your properties, contact LHGS. We will attend, make the area safe where we can, and document the conditions before the clean-up begins.

FAQs

Emergency and restoration questions

Common questions from property managers and condominium boards in Ottawa.

Question

What is the initial step when responding to an emergency at my property?

Question

How does LHGS Contracting Group support water damage incidents?

Question

Can you assist with securing a property after a fire or break-in?

Question

Do you handle demolition and disposal of damaged materials?

Question

How does documentation help with an insurance process?

Request service

Tell us what has happened