The model
Property Operations for Professionally Managed Properties
Inspections, documented repairs, recurring maintenance and coordinated trades for property managers, condominium corporations and commercial buildings across Ottawa.
How work moves through LHGS
Inspect → Document → Report → Solve → Coordinate
Inspect
We attend the property, confirm the actual condition and identify related deficiencies before work is priced or scheduled.
Document
Existing conditions are photographed and recorded, so there is a clear starting position on file.
Report
Findings and a recommended solution go back to management in plain language, with scope, options and anything that needs a decision.
Solve
Work is carried out in-house wherever practical, to a standard that holds up long after the work order is closed.
Coordinate
Where licensed or specialty trades are required, we coordinate them through qualified partners, stay accountable for the outcome, and return completion photographs and notes.
Scope of work
What property operations covers
Inspections and site assessments
Property inspections, site walkthroughs, deficiency identification and property condition documentation, on request or on a schedule.
Work-order response and repairs
Response to incoming work orders, common-area repairs, interior and exterior repairs, and general property troubleshooting.
Superintendent and site support
Support for on-site staff, turnover work, preventative maintenance and the recurring tasks a building needs between larger projects.
Trade coordination and emergency response
Coordination of licensed and specialty trades where they are required, and response when something on the property cannot wait.
Maintenance programs
Stop treating every property problem as an isolated emergency
Scheduled property inspections
Recurring site visits on an agreed frequency, with a written record of what was checked and what was found.
Preventative and seasonal maintenance
Seasonal work, common-area upkeep and recurring repairs planned in advance rather than raised as urgent requests.
Ongoing deficiency tracking
Deficiencies identified on site are logged and carried forward, so nothing depends on one person remembering it.
FAQs
Property operations questions
Common questions from property managers and condominium boards in Ottawa.
Question
Which areas do you serve?
Which areas do you serve?
Question
How is the work priced?
How is the work priced?
Question
Do you take work orders directly from property managers?
Do you take work orders directly from property managers?
Question
Do you self-perform licensed trades such as electrical or plumbing?
Do you self-perform licensed trades such as electrical or plumbing?
Managing multiple properties means managing hundreds of moving parts
Your contractor should not become another one. Tell us about the buildings you manage and we will set out how LHGS can carry the operational load.
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